Return & Refund Policy

Terms & Conditions

Last Updated: 13 November 2026

Welcome to TRISHIKA HVAC AND ELECTRONICS. By accessing or purchasing products from our website, https://trishikahvacandelectronics.store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • This website is owned and operated by TRISHIKA HVAC AND ELECTRONICS.

  • We reserve the right to update these Terms & Conditions whenever necessary.

  • Customers must provide accurate personal, contact, billing and delivery information while placing orders.

  • We reserve the right to cancel suspicious, fraudulent or unauthorised orders.

2. Products and Pricing

  • We make reasonable efforts to display accurate product descriptions, images and prices.

  • Product colours, specifications and appearance may vary slightly from the images displayed.

  • Prices are subject to change without prior notice.

  • Product availability is subject to stock and supplier confirmation.

3. Orders and Payments

  • Orders are confirmed only after successful payment or confirmation under an approved payment method.

  • We accept payments through the payment methods available on our website.

  • We reserve the right to cancel an order in case of pricing errors, stock unavailability, suspected fraud or technical issues.

  • If payment has already been received for a cancelled order, the eligible amount will be refunded through the applicable payment method.

4. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location, stock availability and logistics partners.

  • We are not responsible for delays caused by courier services, unforeseen circumstances or events beyond our reasonable control.

  • Customers should provide a correct delivery address and contact number.

  • Customers are advised to inspect products at the time of delivery and report visible damage immediately.

5. Return and Refund Policy

  • Returns are generally accepted only for products received in a physically damaged condition, subject to verification.

  • Customers should report visible damage immediately, preferably within 3–6 hours of delivery, with photographs or videos.

  • Change-of-mind returns and incorrect product selections are generally not accepted.

  • Refunds for approved return claims will be processed through the original payment method or another agreed method.

  • These conditions do not override applicable consumer rights or legal obligations.

Please refer to our separate Return & Refund Policy for complete details.

6. Manufacturer Warranty and Service

  • Products carrying a manufacturer warranty are subject to the respective manufacturer's warranty terms.

  • If a product develops a technical issue after delivery, customers may be directed to the brand's authorised service centre.

  • Warranty inspection, repair or replacement decisions are made by the manufacturer or its authorised service provider.

  • Installation, maintenance and service charges may apply depending on the product and manufacturer's policy.

7. Coupon Purchase and Redemption

  • Any coupons or promotional benefits offered through our website are subject to their specific terms and conditions.

  • Coupon purchases, accumulation, eligibility and redemption will follow the rules displayed at the time of purchase.

  • Coupons cannot be exchanged for cash or withdrawn as cash.

  • Coupons may be used only for eligible purchases through the permitted online or physical store redemption process.

  • Coupon redemption is subject to account verification, available balance and applicable eligibility conditions.

  • Customers must not misuse, transfer, resell or attempt to manipulate coupon balances.

  • Any cancellation, refund or reversal involving coupon purchases or redemption will be handled according to the applicable coupon policy and consumer protection laws.

8. User Account

  • Customers are responsible for maintaining the confidentiality of their account login details.

  • Customers must not use another person's account without authorisation.

  • We reserve the right to suspend accounts involved in fraudulent activity, misuse or violations of these terms, subject to applicable law.

9. Privacy

Customer information is collected and processed according to our Privacy Policy. By using our website, you acknowledge that you have read our Privacy Policy.

10. Limitation of Liability

We shall not be liable for indirect or consequential losses arising from the use of our website or products, except where liability cannot legally be excluded. Nothing in these Terms limits any rights or remedies available to consumers under applicable law.

11. Intellectual Property

All website content, including text, graphics, logos, images and design elements, belongs to TRISHIKA HVAC AND ELECTRONICS or its respective owners. Unauthorised copying, reproduction or commercial use is prohibited.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Mysuru, Karnataka, subject to applicable consumer protection