Return & Refund Policy

Return & Refund Policy

Last Updated: 13 November 2026

At TRISHIKA HVAC AND ELECTRONICS, we aim to deliver products in good working condition. Please read our return and refund policy before placing an order.

1. Returns for Damaged Products

  • Returns are accepted only if the product is received in a physically damaged condition.

  • Customers must report any visible damage immediately after delivery, preferably within 3–6 hours of receiving the product.

  • Please contact us with your order details and clear photographs or videos showing the damage.

  • Claims reported after this period may not be accepted, except where applicable law requires otherwise.

2. Product Not Working After Delivery

If a product stops working or develops a technical issue after a few days of delivery, customers should contact the respective brand's authorised service centre.

We will guide customers to the company's authorised service centre for inspection, repair or warranty support, as applicable. Such issues will be handled under the manufacturer's warranty terms.

3. Non-Returnable Situations

Returns will generally not be accepted for:

  • Change of mind or personal preference.

  • Incorrect product selection by the customer.

  • Physical damage caused after delivery by improper handling or installation.

  • Issues covered by the manufacturer's warranty or service policy.

4. Refunds

If a return claim for an eligible damaged product is approved, the refund will be processed through the original payment method or another mutually agreed method, as applicable.

Refund processing time may depend on the payment provider or bank.

5. Contact Us

For return or refund assistance, please contact:

TRISHIKA HVAC AND ELECTRONICS

Phone: +91 74111 44413
Email: trishikahvac2019@gmail.com
Address: 39 M Block, Vivekananda Cir Rd, Kuvempu Nagar 1st Stage, Kuvempu Nagara, Mysuru, Karnataka 570023.

Note: This policy does not limit any rights available to customers under applicable consumer protection laws.